Payment
All transactions will be carried out in Sterling. We accept payments through the Shopify Payments system and also via PayPal. Payments taken through either provider are encrypted with AES-256 with decryption keys stored on separate machines. Data management is of utmost importance and we will always endeavour to operate at the highest level of security with regards to processing transactions on our website.
Oliver Brown subscribes to the distance selling laws of the United Kingdom and all products need to be paid for upon dispatch from the Oliver Brown warehouse and/or retail shop.
All major credit cards and debit cards are accepted and Oliver Brown has a full refund and return policy in place should any customer be unhappy with the product, service or delivery service used.
At no point are either your billing, shipping or credit card details insure or at risk to the knowledge of Oliver Brown, please look for the green padlock showing that the website is secure at all times.
Prices
We will not be held responsible for pricing errors due to software malfunctions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Oliver Brown reserves the right to decline orders for bulk or high value purchases.
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Oliver Brown or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Website Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Oliver Brown owns the copyright in all materials on this site.
Copyright
All website design, text, graphics, the selection and arrangement thereof are Copyright © 2022, Oliver Brown, All Rights Reserved.
Geographic Restriction
This website is intended for use by UK residents and selected worldwide destinations only. These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.
Trademarks
All trademarks that appear on this site are the property of their respective owners.
Mobile Terms of Service
Last updated: Oct. 18, 2023
The Oliver Brown mobile message service (the "Service") is operated by Oliver Brown (“Oliver Brown”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Oliver Brown’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Oliver Brown through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Oliver Brown. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to OliverBrown or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Oliver Brown mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our privacy policy.
